June 8, 2023

Microsoft raises alert: copying and saving information in Home windows 10 and Home windows 11 pose intermittent failures

Microsoft has just lately acknowledged a difficulty impacting sure 32-bit purposes in terms of saving and copying information throughout numerous variations of the Home windows working system. The issue primarily arises throughout file transfers to community shares, notably on Home windows 11 21H2 and 22H2 (after putting in KB5023774 or later updates) or Home windows 10 21H2 and 22H2 (after putting in KB5023773 or newer updates).

The intermittent nature of this difficulty implies that solely apps which might be each giant deal with conscious and make the most of the CopyFile API are affected. Microsoft has clarified that Home windows gadgets are extra prone to this downside when utilizing sure industrial or enterprise safety software program that employs prolonged file attributes.

The difficulty doesn’t impression the file-copying performance of File Explorer itself. As a substitute, it impacts the CopyFile API, which is utilized by particular purposes. Microsoft has recognized Microsoft Workplace apps comparable to Phrase and Excel as doubtlessly being prone to this downside, however solely when utilizing 32-bit variations. Customers could encounter “Doc not saved” error messages in consequence.

It’s value mentioning that this identified difficulty is unlikely to be encountered by customers utilizing Home windows gadgets in private or non-managed industrial settings. The issue primarily impacts enterprise-managed gadgets that make the most of particular software program and configurations.

Whereas Microsoft has addressed the file copying and saving failures on Home windows 10 and Home windows 11 21H2, the most recent Home windows 11 launch, model 22H2, continues to be awaiting a repair. Nevertheless, Microsoft advises affected prospects to make use of a brief workaround by making an attempt to avoid wasting or copy the information once more till an official answer turns into out there. The provision of a workaround and an answer for different affected variations supply some reduction to customers and directors coping with these file switch and saving failures.

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